Customer Support Agent

Customer Service

If you are a hard working individual, who isn’t afraid to have fun at work (and occasionally belly laugh), then come join our team at Modern Vacations & Destination Weddings. Since 2006, we’ve been helping wedding couples and their guests plan and book their destination wedding travel to the Caribbean and Mexico. We are currently seeking goal oriented people who thrive in a team environment and are eager to help others plan and book their vacations. We love hiring awesome people… if you believe that you are awesome, please read on:

A Day in the Life
  • Service existing customer’s travel reservations
  • Assist sales team members with customer service tasks
  • Offer outstanding service both on the phone and over email
  • Problem solve travel related issues that arise
  • Balance multiple service tasks while remaining on track
What We’ve Got
  • Health insurance
  • Competitive compensation (hourly)
  • Extensive product & service training
  • Opportunity for career growth
  • Amazing travel perks
  • Relaxed dress code
  • Fun office atmosphere
  • Good vibes, mon 🙂
What you’ll Need
  • 2+ years of customer service experience
  • Excellent written and verbal communication skills are a must
  • Strong listening skills
  • Self-motivated with the ability to work independently in a fast paced environment
  • Proven ability to juggle multiple duties and prioritize
  • Customer Service Oriented
  • Computer literate with strong working knowledge of Microsoft Office applications, the internet, and email
  • Houston Texans Fan is a plus #CowboysSuck

Please Note: We are not currently hiring for this position